Rx Connect Specialty Pharmacy takes pride in being recognized and accredited by the Ontario College of Pharmacy. Rx Connect highly advocates and respects the College of Pharmacy ethical guidelines and the Standards of Practice leading the pathway to ensure integrity and excellent services for our patient and clients.

Rx Connect has taken additional steps by implementing a comprehensive internal standards validation process that evaluates our operations. Our internal validation takes into considerations overall pharmacy operations, ethical standards, patient confidentiality, data protection, patient safety, dispensing procedures, cold chain and ambient drug management, sterile compounding operations and our patient management programs. Our commitment to quality and safety on a daily basis ensures our ability to perform with excellence, one of the many reasons why health care professional utilize our company.

Caring for our communities, our customers, patients and colleagues is at the heart of who we are and what we do. As a patient of Rx Connect Specialty Pharmacy, you will have access to our pharmacy team and resources to manage your chronic disease. Our Pharmacy team will help guide you in handling your complicated medication regime with access to multiple resources that are disease specific.

Rx Connect Specialty Pharmacy manages and handles high cost medications that are not readily accessible through community or retail pharmacies. We are committed to operating a socially responsible business and we recognize the active role we can play in helping to build happier and healthier communities. Our aim is to make sure that that we utilize all avenues so that our patients can gain access to complex medications.

Together, our health care professionals provide holistic support to assist patients and families with managing chronic disease ailment(s). Rx Connect Specialty Pharmacy focuses on patient management programs for people with Chronic Rare Disease and complex diseases including Hepatitis C, HIV, Autoimmune diseases such as Rheumatoid Arthritis, Psoriasis and Crohns and Multiple Sclerosis. Dealing with complicated medications is not easy, let us manage and guide you through your journey.

Our goal is to individualize your therapeutic journey that offers the highest possible quality of care, counseling, education, reviewing all possible drug interactions, handling and managing specialty medications, prescription services "Rx Assist," and providing rapid access to your medication(s).

To provide high quality integrated specialty health care using innovative technology, processes, knowledge and expertise to deliver inspiring service to our patient, clients and key stakeholders.

To be the national leader by providing patient-centered quality healthcare by overcoming the unique challenges of specialty pharmacy. By using innovative strategies, we will provide patients access to therapy in a comprehensive, cost-effective, timely and caring manner, thereby maximizing adherence, therapeutic success, and contributing positively to overall health, safety and wellbeing.

Principles of Rx Connect

Rx Connect Specialty Pharmacy principles are developed on providing the most effective and efficient health care services. These principles are paramount and can be applied to all aspects during the health care management of our patient.

Rx Connect Specialty Pharmacy health care management is validated by:

• Achieving and maintaining quality care that meets our patient's expectations.
• Commitment to excellence in patient-centered care.
• Development of strategies for achieving excellence.
• Ensure patients hold precedence.
• Evaluate the service from a patient perspective.
• Improving patient satisfaction and outcomes.
• Learning from others to increase the efficiency and effectiveness of processes.
• Striving to develop new techniques and technologies.
• Understanding the needs and expectation of patients.
• Utilizing data and indicators for health outcomes.